If you have any questions or concerns regarding an order, please contact us at
Your questions will be answered in a timely manner during our regular business hours: Monday through Friday 10-6pm PST. For the fastest service, please include as much specific information as possible.
If you are contacting us about a transaction, please try to include date and order number, items and total.
Returns and Exchanges:
Cinelicious Pics will refund the full amount of a purchase (not including shipping and handling fees) within 30 days of purchase. Blu-rays must be in original shrink wrapping.
Likewise, if you have received a damaged item and would like an exchange, please contact us for return instructions.
We accept all major credit cards through PayPal.
For all media shipments we charge a flat rate of $7.00 per shipment in the U.S. and $10.00 per shipment to Canada. We charge $2.00 for any additional item.
Our poster flat rate is $10.00 per shipment in the U.S. and $12.00 per shipment to Canada.
Order generally arrive within 8 to 10 business days.
Following a successful transaction, you should expect to receive a confirmation email.
Unfortunately, we cannot accommodate international shipping outside of the U.S. and Canada or P.O. boxes at this time.
We respect your privacy and promise not to share your information with any third party companies.
Please contact us for all inquiries about educational and public performance screening rights.